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Terms and conditions

  • A booking is confirmed once the deposit is paid.
  • The deposit is refundable if the booking is cancelled at least 7 days before the event.
  • The deposit is not refunded for cancellations within the final 7 days.
  • Numbers, menu and add-ons must be confirmed before the event, by the agreed date.
  • The venue must provide a safe power outlet and adequate space for the cart.
  • The team arrives one hour before the event starts to set up.
  • Additional hours and locations outside the service area are charged separately.
  • Late changes are subject to operational availability and additional charges.